Thank you for visiting our website, owned by and responsibility of Satélites Mexicanos, S.A. de C.V. d/b/a “Eutelsat Americas” ("Eutelsat Americas") with principal place of business at Avenida Paseo de la Reforma 222, 20th and 21st floors, Colonia Juárez, Cuauhtémoc, Mexico, Federal District, Zip Code 06600. This Privacy Statement explains how Eutelsat Americas collects, records, stores, and uses the information collected from the users of this website ("user(s)" and/or "you") and the decisions that the user can take about how such information is collected and used. If at the time of the initial subscription in our website, the user marks the check box, press the button "continue", "enter" or "send", or, alternatively, keys labeled in a similar way, such action will indicate the express consent of the user to this Privacy Statement.
The information we collect and how we use it. When the user accesses our website, our Web server automatically records the name of your Internet services provider, the website from which you visit us, the pages of our website accessed by users, as well as the date and duration of your visit. We may collect additional personal information if the user supplies it, for example, by participating in surveys, among others. The type of information we collect from the user may include (subject to the information provided by the user): names and surnames, the name used when browsing, your password for our website, your email address, your conventional email address, your phone number, data of your mobile device (mobile phone, PDA personal organizer or equivalent device) and data from your telecommunications provider. However, this information does not include sensitive personal data, such as racial or ethnic origin, health information, genetic information, religious, philosophical or moral beliefs, union or political affiliation and/or sexual preference.
Cookies y Web beacons. We send "cookies" to the user's computer, primarily to improve your Internet browsing. "Cookies" are informative files that allow identifying the user as a specific customer, and storing your personal preferences, as well as technical information (number of visits, flow of visits, selections, omissions and options executed within the website). "Cookies" may be permanent (i.e., are preserved in your computer until you delete them manually) or temporary (i.e., lasting only until the user closes the browser or for a certain period of time). It is also possible for us to also use "Web beacons" that monitor the use you make from our site. The "Web beacons" (or "Web bugs") are small code chains that permit to insert images into a Web page in order to transmit data, such as the IP address (Internet Protocol) of the computer that downloaded the page on which the "Web beacon" appears, the URL address (Uniform Resource Locator) of the page on which the "Web beacon" appears, the date and time when the page containing the "Web beacon" was visualized, the type of browser that collected the "Web beacon", and the identification number of any "cookie" that the server has previously placed on the computer. When we communicate with the user via our email compatible with HTML files, the "Web beacons" allow us to know if the user received and opened our electronic messages.
It is important to mention that by themselves, "cookies" or "Web beacons" do not contain or reveal user’s personal data. However, on the assumption that you choose to provide personal data to the website, it can be linked with the data stored in "cookies" and in the "Web beacons". By accepting this Privacy Statement, the user expressly accepts our use of "cookies" and "Web beacons" as hereby described. The user may configure the browser to reject "cookies" from our website, as well as of any other. In addition, by configuring your Web browser to present HTML files that you receive by e-mail as text only, is also possible that you can avoid the use of some "Web beacons". In the help section of your browser you will find support information about this subject. However, to access to certain areas or contents of our site, “cookies” or similar devices should be used, and the user should be aware that disabling "cookies" or similar devices may prevent access to such content.
Public domain Information. When our website offers chat rooms, message forums, newsgroups, among others, we collect information disclosed by user. Under the understanding that the use of such information will always be according to the terms of this Privacy Statement. Notwithstanding, it is important to note that Eutelsat Americas will not be responsible for the use by third parties of the personal information that you submit to those third parties in a chat room, message forums, newsgroups, and equivalent environments within our website.
Our purposes to process your information. We collect information in order to provide the services or products requested by user, for example: send by e-mail or other electronic mean our newsletters or other information about products or services about which you have shown interest; allow you to participate in discussion forums; manage our relationship with the user; inform you about changes to our site; inform you about products, services, promotions, and offers that may be of your interest; respond to any queries made by user; to create a more direct relationship with the user for the purposes described in this section; create your “user profile on line", and understand the general trends and patterns of our users in order to design and sustain existing and ongoing marketing strategies. We use "cookies" and technical information to customize your visit to our website, e.g., to recognize you by name in your next visit, analyze website traffic, and monitor trends and patterns of users. This let us to improve the design and content of our website and to carry out our marketing initiatives.
Direct marketing at your choice. It is also possible, in some cases, with the express consent of the user, to use your information for the following purposes: (a) direct marketing of our products and services and for the account of other companies related to Eutelsat Americas; (b) Direct marketing for products and services on behalf of other companies or persons selected in the field of communications and related areas, and (c) disclose the information to third parties (in the field of communications and related areas) who wish to offer you products or services. The participation of the user in marketing activities is voluntary and includes sending messages by e-mail, MMS, SMS, and equivalent electronic means. For this reason, user may request to us and to the entities we have selected, to avoid from sending you marketing information, at any time and free of charge. If at any time, you wish to change your preferences regarding the use of your information for marketing purposes, you can communicate with us to the e-mail address firstname.lastname@example.org.
Safety. Although it is impossible to absolutely guarantee the security on the Internet, we have established reasonable technical and institutional security measures, to safeguard your personal information against manipulation, loss, and accidental or intentional destruction, or unauthorized disclosure and access of information we electronically collect. We will continue developing and improving these measures in the future, according to legal and technological advances.
Storage. The user's information will not be stored for a longer period of time than it is necessary for the purposes described in this Privacy Statement.
Your rights. You have right to access to your personal information collected in this website and to know the treatment given to it, as well as to rectify it in case of being inaccurate or incomplete. You also have the right to cancel the treatment given to your personal information when you consider such treatment excessive or inappropriate for the purposes that justified its collection, or to oppose to the treatment of the information for specific purposes. In addition, we will always give the opportunity to our users to update its preferences regarding the use of their information. In order you have access to your personal data collected through this website, correct it, update it, cancel it, or to, revoke the consent, you can send an email to email@example.com, indicating the right that you are exercising, the reason for your request, the expected result from the exercise of your right, email and address to receive a response to your request. We will process your application for free and will inform you by e-mail or by courier the response to the contact data provided for this purpose. To protect the privacy and safety of our users, we will take reasonable steps to verify your identity before granting access. If any of our users has additional questions about its personal data stored by us or about the exercise of its rights, according to local laws, please contact us at the e-mail address firstname.lastname@example.org.
Amendments to our Privacy Statement. We reserve the right to amend this Privacy Statement at any time. In the event of amendments to this Privacy Statement, changes will be posted on this Eutelsat Americas’ website, so that the most recent version is always available. All users should regularly visit this site to stay informed. We will not use or communicate personal data provided by the user in a different way than those described in this Privacy Statement, without informing you so you are able to provide your authorization to those modified conditions regarding usage and communication of your data.
How to communicate with us. If you have any question or comment about this Privacy Statement, we are available at the e-mail address email@example.com which pertains to the office responsible for data privacy and protection, located at Avenida Paseo de la Reforma 222, 20th and 21st floors, Colonia Juárez, Delegación Cuauhtémoc, Mexico, Federal District, Zip Code 06600.
Clients and Suppliers Privacy & Data Protection Policy
The information we collect. The type of information we collect from our Clients and Suppliers may include: names, surnames, gender, date of birth, Tax ID Number, ID, social security number, photograph, address, contact telephone numbers, e-mail, bank account data, schooling, and work experience. Most of the information that we collect and process is provided under the contract entered by and between our Clients and Suppliers with Eutelsat Americas, however, in some cases, we may process information that may be inferred based on information provided our Clients and/or Suppliers, or, that we receive from third parties with the knowledge of our Client or Supplier.
Purposes for which we process your information. We process the personal information of our Clients and Suppliers to manage all aspects involved in the contractual relationship with Eutelsat Americas, including without limitation, to receive, review, approve, or reject invoices and fee statements, track and evaluate the fulfillment of the obligations of our Clients and/or Suppliers under the contractual relationship with Eutelsat Americas, as well as manage the payment of services rendered or products acquired in accordance with the contractual terms and conditions agreed. We process information of our Clients and Suppliers to protect the rights and properties of Eutelsat Americas. We process personal information to submit reports and notifications in accordance with the applicable laws at the United Mexican States ("Mexico") or abroad of a public nature or to comply with contractual obligations of Eutelsat Americas.
Your rights. Our Clients and Suppliers are entitled to gain access to their collected personal information and know the treatment given to them, as well as rectify them in case of being inaccurate or incomplete. To access, correct or update the personal data of our Clients and Suppliers, you may send an e-mail to firstname.lastname@example.org indicating your full name, the right that is being exercised, the reason for your request, which is the expected result of the exercise of this right, the e-mail and address to receive a response to your request. We process your request immediately, free of charge, and will inform you the answer by e-mail or by courier. To protect the privacy and security of our Clients and Suppliers, we will take reasonable steps to verify your identity before granting access. If our Clients and/or Suppliers have further questions about the personal data stored by us or about the exercise of its rights, according to the existing applicable law, please contact us at the e-mail address email@example.com.